How To Update Order Fulfilment
Topics for order fulfilment:
- Shipment Do Not Required Tracking Number Update: Singpost Normal / Other
- Shipment Required Tracking Number Update
- From MANAGE YOUR STORE (DASHBOARD), go to ORDERS then go to Fulfil Orders
- Make use of the FILTER ORDERS to locate the order
- Select the [Products] you want to ship, choose a [Carrier] from the the dropdown menu.
Shipment Do Not Required Tracking Number Update: Singpost Normal / Other
- Select the [Products] you want to ship, choose a [Singpost Normal] from the the dropdown menu.
- Click [CREATE PACKAGE & SHIP]
- There will be email send to customer to notify the shipment.
- At the [Print Packing List] you may select the package and click [PRINT PACKING LIST]
- You may download the packing list from [DOWNLOAD PACKAGE LIST] too.
Shipment Required Tracking Number Update
- Select the [Products] you want to ship, choose a carrier, e.g. [Singpost Registered Mail] from the the dropdown menu.
Please check with support for the carriers you would like to add to your site.
- Click [CREATE PACKAGE ONLY]
- There will be NO email send to customer to notify the shipment, until next step.
- At the [Print Packing List] you may select the package and click [PRINT PACKING LIST]
- You may download the packing list from [DOWNLOAD PACKAGE LIST] too.
- Once you obtain the tracking number of the parcel, go to [MANAGE PACKAGES] and respective order.
- Update the [Optional Tracking Number] if any.
- Click [UPDATE & NOTIFY], there will be email send to customer to notify the shipment.
- Order status will be updated too.