STEP 1

Get ready the required documents

You need to get ready the below documents before you file the claim.

INVOICE from Webcada

BANK STATEMENT show payment, payee's name and account number

Purchase Order or SIGNED ACCEPTANCE OF QUOTATION/CONTRACT with Webcada

RECEIPTS OR CHEQUE for both payment from Webcada

SOFTWARE LICENSE NUMBER/EQUIPMENT SERIAL NUMBERS
Please your site ID 
Your site ID is stated at the bottom left of your dashboard panel. 

Pictures of LICENCE NUMBER OF SOFTWARE
Screen shot of your Shopcada site setting of domain name
From MANAGE YOUR STORE (DASHBOARD), go to SETTINGS > GENERAL > DOMAIN NAME

USAGE REPORT for at least one month
CSV download of your Shopcada Order Summary Report 
From MANAGE YOUR STORE (DASHBOARD), go to REPORTS > REPORTS > ORDERS SUMMARY

 

 

STEP 2

Login to Business Grant Portal

  1. Click on File New Claim.
  2. Select PSG for ecommerce you want to claim.
  3. Complete and submit the claim form.
  4. BGP will send you update as they are processing your claim.

Refer to BGP Guide for the step-by-step guide.