Gift Certificate: How to issue manually


  • Go to Manage Your Store (Dashboard) > Marketing Gift Certificate.
  • Click on the Add Gift Certificate to issue new gift certificate.
  • Select the customers to receive the gift certificate.
    There are 4 options:
    • Specific User
      For a dedicated customer
      Enter customer email address directly or type customer's first name, last name to search for the email address
    • Group of Users By Selected Email
      For a dedicated group of users via email address
    • Specific User Group: for a dedicated user group, e.g.: VIP Member 
    • All Active Users
  • Enter Certificate Value that you want to issue to your customers.
  • Enter the gift certificate Expiry Date.
  • Enter Message To Recipients
  • Check option to notify the recipients.
  • Click Submit to issue the gift certificate.
  • A notification email will sends out to the customer. The notification is configurable.