Order Fulfilment: Manage packages with JNT Express (API Integration)

With the J&T API integration, you can create shipment directly into J&T portal when you create packages at your order fulfilment. 

• Create shipment package for individual order
• Create shipment packages in batch
• Cancel package
• Install the J&T Module
• Enable Integration at J&T
• Setup J&T API Integration
• Setup Shipment Notification

Create package for individual order

• Go to Manage Your Store (Dashboard) > Orders > Fulfil Orders 
• Apply filter to located the required order.
• Select the items.
• Select J&T from Carrier list.
• Enter Pickup Date, Time, Pickup Note, and Service Level.
• Click Create Package and your shipment will be created automatically in J&T portal. 
• The package status will be updated and notify to your customer as the parcel is process by J&T:
  • Package Arrived At J&T Facilities
  • Package delivered to customer

Create packages in batch

• Go to Manage Your Store (Dashboard) > Orders > Fulfil Orders
• Click on vertical ellipsis    to go to Batch Create Packages 
• Process your package in batches as usual.
• At the Step 3: Select Carrier, select J&T from Carrier list.
• Enter Pickup Date and Pickup Note. 
• Click Create Package and your shipment will be created automatically in J&T portal. 
• The package status will be updated and notify to your customer as the parcel is process by J&T:
  • Package Arrived At J&T Facilities
  • Package delivered to customer 

Cancel J&T packages

• If you need to cancel a package, you can cancel directly at Shopcada and it will reflect at J&T Portal. 

Install J&T Module

• Please go to Shopcada App Store to install the module.  
  Go to Manage Your Store (Dashboard) > App Store  
  

Enable Integration at J&T

• Login to your J&T portal.
• Go to Service Management > Tracking 
• Click on Add Webhook button. 
• Fill in PayLoad URL
  PayLoad URL will be https://www.YourDomain/api/jtexpress
• Fill in Secret key 
  **Generate a random MD5 hash from https://www.md5hashgenerator.com/
  **Jot down this as you need it for the set up at your Shopcada store. 
• Check all the events 
• Check status 
• Click Add Webhook.

Setup J&T API Integration

• Go to Manage Your Store (Dashboard) > Settings >Orders > Carriers Settings
  https://www.YourDomain.com/admin/settings/orders/fulfilment
• Go to J&T EXPRESS (SG), click Configure 
• Select Production for API Server environment.  
• Enter Merchant Code and Webhook Secret
  Merchant code is a default code issue by J&T to your business. 
  Webhook Secret is the secret key you enter to J&T portal.
• Assign a relevant J&T service level to the shipping modes you set up for your store. 
  ** You may skip for this not relevant
• Fill in the contact information and package measurement. 
• Click Save.

Setup J&T Shipment Notification

• You can set up a different notification to keep your customer informed about the parcel status.
• Go to Manage Your Store (Dashboard) > Settings > Emails > Email List
• Under Order Fulfilment, enable the email notification: 
  • Shipment Notification - J&T Express (SG) - At Shipper: This is the notification send to customer when J&T scan pickup from your warehouse. You may include Tracking Information into this email. 
  • Shipment Notification -J&T Express (SG) - Shipped: This is the notification send to customer when J&T scan delivered.