Order Fulfilment: Manage packages with JNT Express (API Integration)

With the J&T API integration, you can create shipment directly into J&T portal when you create packages at your order fulfilment. 

 

  


Create package for individual order

  • From MANAGE YOUR STORE (DASHBOARD) ORDERS > FULFIL ORDERS 
  • Apply filter to located the required order.
  • Select the items.
  • Select J&T from Carrier list.
  • Enter Pickup Date, Time, Pickup Note, and Service Level.
  • Click [CREATE PACKAGE] and your shipment will be created automatically in J&T portal. 
  • The package status will be updated and notify to your customer as the parcel is process by J&T:
    • Package Arrived At J&T Facilities
    • Package delivered to customer 

  


Create packages in batch

  • From MANAGE YOUR STORE (DASHBOARD)ORDERS > FULFIL ORDERS 
  • Click on vertical ellipsis    to go to BATCH CREATA PACKAGES
  • Process your package in batches as usual.
  • At the Step 3: Select Carrier, select J&T from Carrier list.
  • Enter Pickup Date and Pickup Note. 
  • Click [CREATE PACKAGE] and your shipment will be created automatically in J&T portal. 
  • The package status will be updated and notify to your customer as the parcel is process by J&T:
    • Package Arrived At J&T Facilities
    • Package delivered to customer 

   


Cancel J&T packages

  • If you need to cancel a package, you need to do a manual cancel and both portals.
    You need to cancel the package from J&T AND cancel at Shopcada separately. 

  


Install J&T Module

  • Please go to Shopcada App Store to install the module.  
    Go to MANAGE YOUR STORE (DASHBOARD), go to APP STORE 

   


Enable Integration at J&T

  • Login to your J&T portal.
  • Go to SERVICE MANAGEMENT > TRACKING 
  • Click on ADD WEBHOOK button. 
  • Fill in PayLoad URL
    PayLoad URL will be https://www.YourDomain/api/jtexpress
  • Fill in Secret key 
    **Generate a random MD5 hash from https://passwordsgenerator.net/md5-hash-generator/
    **Jot down this as you need it for the set up at your Shopcada store. 
  • Check all the events 
  • Check status 
  • Click ADD WEBHOOK.

   


Setup J&T API Integration

  • Go to MANAGE YOUR STORE (DASHBOARD), go to SETTING > ORDERS > CARRIERS SETTINGS
    https://www.YourDomain.com/admin/settings/orders/fulfilment
  • Go to J&T EXPRESS (SG), click [CONFIGURE
  • Select PRODUCTION for API Server environment.  
  • Enter MERCHANT CODE and WEBHOOK SECRET
    Merchant code is a default code issue by J&T to your business. 
    Webhook Secret is the secret key you enter to J&T portal.
  • Assign a relevant J&T service level to the shipping modes you set up for your store. 
    ** You may skip for this not relevant
  • Fill in the contact information and package measurement. 
  • Click [SAVE].

   


Setup J&T Shipment Notification

  • You can set up a different notification to keep your customer informed about the parcel status.
  • Go to MANAGE YOUR STORE (DASHBOARD), go to SETTING > EMAILS > EMAIL LIST
  • Under Order Fulfilment, enable the email notification: 
    • Shipment Notification - J&T Express (SG) - At Shipper: This is the notification send to customer when J&T scan pickup from your warehouse. You may include Tracking Information into this email. 
    • Shipment Notification -J&T Express (SG) - Shipped: This is the notification send to customer when J&T scan delivered.