Reward Points: Setting

Topics for Reward Points Setting:

  


Basic and Branding

   

  • From MANAGE YOUR STORE (DASHBOARD), go to MARKETING then go to REWARD POINTS page.  
  • Go to SETTING

  • Enter details for POINTS BRANDING. You may name the points to be related to your brand. 
  • Click [SAVE CONFIGURATION]


  • Enter the number for the points a customer will earn by spending $X at your store. 

The amount spend will be the net amount after deduction by discount, gift certificate, store credit and point rebate. 

Tax and Shipping charges will be excluded from this amount too. 

  • You may exclude specific category/ collections from getting the points.
    For example, SALE items will not entitle for Reward points.  Enter the category/ collection name and select from the drop-down box. 
  • You need to decide when the system should credit the points to your customer. Simply enter the order status. 

Even the points is credited to customer account, the points will be deduct/ remove if you cancel the order at the later stage.

  • Click [SAVE CONFIGURATION]

  • Enter the number for the points a customer need to accumulate to earn a $1 rebate.
  • You may setup the value block for each redemption, such as  $10 block
  • Enter the minimum checkout amount required to redeem the rebate and what is the maximum percentage of an order total can be discounted using points. 
  • You may exclude specific category/ collections from redeeming the rebate or do not allow the use of points if the cart contains a selected category/ collections. 
  • If you do not want a customer used a discount for an order to further discount with points, you turn on the setting. 
  • Click [SAVE CONFIGURATION]

  • You can set an effective period for the points issue to a customer. Select from the drop-down. 
  • Click [SAVE CONFIGURATION]

  


Setting: Monthly Summary  

You may turn on this notification and customer will be notified once a month.   

   

  • From MANAGE YOUR STORE (DASHBOARD), go to MARKETING then go to REWARD POINTS 
  • Go to SETTING, go to section MONTHLY SUMMARY
  • Check the option to activated this notification.
  • Enter [EMAIL SUBJECT
  • Enter [EMAIL BODY
  • If you wish to allow customer unsubscribe this email directly, please include this [points-email-unsubscribe-url] token into the email. 
    Configure the Unsubscribe Page Content, so that your customer is aware about the action and informed with the reactivate path. 
  • Click [SAVE CONFIGURATION]

Please refer to REPLACEMENT VARIABLES FOR EMAIL for the tokens.

Please setup a webpage to share your rewards program with your customer. 
Sample 1 and sample 2


Setting: Turn off Monthly Summary for selected customer

You may turn off this notification for particular customer.

  • Go to MANAGE YOUR STORE (DASHBOARD), go to ORDERS then go to CUSTOMER.
  • From CUSTOMER MANAGER search for the customer record. Guide on How To Search A Customer Record.
  • Go to EDIT, then POINT Section and uncheck.
  • Click [SAVE]