Store Credit: How to issue


  • Go to Manage Your Store (Dashboard) > Marketing > Store Credits.
  • Click on the Add Store Credit to issue new store credit.
  • Select the customer to receive the credit.
    There are 4 options: 
    • Specific User 
      For a dedicated customer
      Enter customer email address directly or type customer's first name, last name to search for the email address
    • Group of Users By Selected Email 
      For a dedicated group of users via email address
    • Specific User Groupfor a dedicated user group, e.g.: VIP Member 
    • All Active Users
  • Enter Store Credit Name that can recognised by your customers.
  • Enter Original Value that you want to issue to your customers.
  • Enter the store credit Expiry Date.
  • Enter Admin Note for future reference. 
  • Click Submit to generate the store credit.
  • A notification email sends out to the customer. The notification is configurable.